Missing or oversized shipping dimensions

What Google requires

All three dimensions, in one unit, within range

shipping_length, shipping_width and shipping_height each take a number and a unit, in or cm, and when you give dimensions at all you give all three in the same system. Google raises them individually: Missing shipping dimension (length), Missing shipping width, Missing shipping height, and, when a side is out of range, Dimension value too high [shipping_length], [shipping_width] or [shipping_height].

What Google does

Dimensional shipping cannot be computed

Incomplete dimensions, two sides where three are needed, or a side in the wrong unit stop the dimensional-weight calculation, and a product whose shipping cannot be priced drops out of a calculated-shipping account. A value far above the ceiling is read as a unit error, a box measured in millimetres submitted as centimetres.

How to fix it by hand

Complete the set and fix the units

• Give all three dimensions whenever you give any, in one unit system.
• Keep the numbers within a believable range for a parcel; check for a slipped decimal or a wrong unit.
• Use the same unit across length, width and height.

What FeedMender checks today

5 checks apply, read from the scanner's registry

The scan checks each dimension's unit and range, and catches the missing third side, across length, width and height.

• shipping_dimension_formatblocks
• shipping_dimension_rangeblocks
• shipping_dimension_unitblocks
• shipping_dimensions_unitsblocks
• shipping_dimensions_incompleteblocks

What the scan does not check today: whether the dimensions are the true size of the parcel; it validates unit, range and completeness, not accuracy against the real box.

The quicker way

Let the scan check every side

Run the free scan and it flags each dimension with a bad unit, an impossible value or a missing side. The scan to identify errors is free and shows every finding before you pay anything. You only pay for the fix.

Scan your feed