FeedMender/Errors/Generic image
Common rejections
Generic image [image_link]
A placeholder image is an honest admission that the real photo is missing, and Google treats it exactly that way: a product presented by a graphic instead of a photograph is not ready to advertise.
What Google requires
A photograph of the product being sold
The main image must show the actual product. Logos, no-image-available graphics, coming-soon placeholders and category illustrations all fail the requirement, whatever their technical quality. The rule holds even when the placeholder is professionally designed, which is precisely when merchants are most surprised by the refusal.
What happens if you do not
Disapproval, typically clustered on new products
Placeholders enter feeds systematically: the CMS assigns a default image when none is uploaded yet, and the export dutifully ships it. The result is a stripe of disapprovals across exactly the newest products, the ones whose photos have not caught up. Because the same placeholder URL repeats, the pattern is easy to find once you know to look for it.
How to fix it by hand
Hunt the default image
- Sort the feed by
image_linkand look for one URL shared by many products: that is almost always the CMS default. - Upload real photographs for those products, or hold them out of the feed until the photos exist; an advertised product with a placeholder converts poorly even where it slips through.
- Change the export so products without a real image are excluded rather than shipped with the default.
Which of our checks apply
One check applies, read from the scanner's registry
The scan recognises placeholder patterns in image URLs and repeated defaults across the catalogue, and names the products still carrying them.
image_placeholderat risk
The quicker way
Let the scan find them
One scan lists every product whose image is a placeholder rather than a photograph, grouped by the URL they share. The scan to identify errors is free and shows every finding before you pay anything. You only pay for the fix.